Restoring Your Furniture
At Thomas Norris Restorations we don't just buy, restore and sell furniture for profit. We also help individuals restore their new-to-them or beloved family furniture to give it a new lease of life to survive another generation.
So whether your grandchildren have scrawled on your kitchen table...
Son has placed a hot pan on your dining table...
Dog has chased the cat onto the sideboard...
Or guest has failed to use a coaster on the coffee table...
We're here to let furniture live a thousand lives.
Our 'Find It' Service
The Restoration Process
When you contact Thomas Norris Restorations we will assess your needs, either via email or on the telephone.
 
We will ask you to send us pictures of the piece you want restored, repaired or refinished, both of the specific damage or problem area and of the whole piece. From these photos we are able to give you an idea of what will need doing and what it would cost. If you are unable to send us a photo we will arrange to come out and have a look or for you to bring the piece to us.
 
Either way, once we have your furniture in front of us we will do a thorough assessment from which we can give a firm price for the work involved, this price will never rise, even if we find further work that needs doing once we being the restoration process. We may give you options with regards to the level of repair/restoration and the end finish that will be tailored to how you intend to use the furniture, whether water or heat resistance are required.
Don't worry, if your furniture is too large for you to transport or you live too far away, we will put you in touch with our trusted courier to arrange collection and delivery.
Once you give us the go-ahead, we will begin work, sending you updates and pictures along the way. We may have further questions or options for you but will never begin additional work without your approval.
Finally, once we are satisfied with the completed work we will send you a final picture along with an invoice for the work. When this is paid we will arrange for you to collect your furniture.
Looking for a particular item? 
Need a specific finish?
Thomas Norris Restoration's 'Find It' Service helps you acquire the item you are looking for and restore it within your budget.
 
You give us a brief,
We give you a quote,
You pay a 10% deposit*
and we do the hard bit...
 
We keep you fully updated throughout the process and if you change your mind there is no further cost. 
We can provide the item of your dreams with the finish you need or the cushions you want. 
*returnable after 6 months if we are unable to meet your specifications
Environmental restorations
We try to keep our restorations as clean, sustainable and safe for children and pets as possible. The oils, lacquers and waxes used are, where possible, naturally based products with limited impact and we do not use aerosol sprays. All our wire wool is reused and then turned into firelighters and our sandpaper, once used is composted. All of our furniture is recycled, reused and repurposed - indeed our workshop is constructed from a second-hand salvaged kitchen. We only use natural beeswax polish. Our beehives niw produce wax for our own natural beeswax polish on site. 
Check out some of our restoration projects and videos below to inspire you.
Thomas Norris Restorations, initially supported by The Princes Trust Enterprise Program
Thomas Norris Restorations, 7 Elmside Close, Exeter, EX4 6LP 07584 994 061 harriet@thomasnorrisrestorations.co.uk
Images copyright Thomas Norris Restorations and James Dale Photography
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